Frequently Asked Questions (FAQ)

General

A K SERVICES is an online platform for mobile, DTH, data card, and utility bill payments, offering fast and secure transactions.

Click on the 'Sign Up' button, fill in your details, and verify your mobile number to create an account.

Yes, A K SERVICES uses secure payment gateways and follows strict data protection policies to keep your information safe.

Recharge & Bill Payment

Select your operator, enter your mobile number, choose the plan, and pay using available payment options.

Yes, you can pay electricity, water, gas, and other utility bills through A K SERVICES.

If your recharge fails, the amount will be refunded to your source account as per our refund policy. Contact support for help.

Account & Offers

Click on 'Forgot Password' on the login page, enter your registered mobile/email, and follow the instructions.

Check the 'Offers' section for latest deals and cashback opportunities. Terms and conditions apply.

Yes, go to 'My Account' and update your personal information as needed.

Support & Security

You can email info@akservices.co.in or use the 'Contact Us' page for assistance.

All payments are processed securely via trusted gateways. We do not store your card or UPI details.

Go to the 'Consumer Complaint' section, enter your Complaint ID, and check the status online.